How BuyInternetDeals Reviews Internet Service Providers
Learn how BuyInternetDeals reviews America’s top internet service providers against important factors such as performance, value, and customer satisfaction.
See Scoring Criteria
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Why We Review Providers
In simple words: To help you compare internet options in your area with just the right insight, and connect you to the most authentic, well-suited service provider in the US.
Our reviews are based on fair, independent evaluations of ethically-sourced data. As in real life, we approach our provider assessments with a set framework that cuts through the confusion and gives you exactly what you need – the best connection out there!
Our Review Process
We conduct market research, talk to the sales teams, and see what really matters to people when it comes to internet shopping.
Then, we use our understanding of user preferences and ongoing trends to shape our metrics for a systematic provider review.
Next, we gather relevant data from trusted sources, including FCC reports, up-to-the-minute provider offers, national surveys, etc.
We score internet providers in real-time across set categories – explaining every point of view and leaving nothing to chance.
Finally, we review our results for accuracy, revise, and tweak them to ensure readiness for launch on our site.
Our ISP Scoring Criteria
Internet providers can be judged on many grounds, but we score them on three key metrics.
- First, we look at Connection Performance because reliable internet is a must.
- Next, we consider Value for Money because everyone wants to get the most out of their investment.
- Last but not the least, we evaluate every provider for their Customer Satisfaction because real user experience truly counts.
| Metrics | Weightage |
|---|---|
| Connection Performance | 40% |
| Value for Money | 40% |
| Customer Satisfaction | 20% |
Each metric splits into sub-categories with individual ratings to give you the bigger picture. One star represents the least desired, and five stars is the best bet.
Connection Performance
Performance is mainly about reliable and consistent speeds. Faster download and upload speeds paired with low latency offer a more seamless online experience. Plus, a generous data allowance ensures unrestrained internet usage.
| Download Speed Per Connection Type (Mbps) |
Cable: 0 – 50 Fiber: 0 – 100 Satellite: 0 - 30 |
Cable: 51 – 100 Fiber: 101 - 500 Satellite: 31 - 60 |
Cable: 101 - 500 Fiber: 501 - 1,000 Satellite: 61 - 90 |
Cable: 501 - 1,000 Fiber: 1001 - 2,000 Satellite: 91 - 120 |
Cable: 1,001 - 2,000 Fiber: 2,100 - 8,000 Satellite: 126 - 150 |
| Upload Speed Per Connection Type (Mbps) |
Cable: 0 – 9 Fiber: 0 – 99 Satellite: < 1 |
Cable: 10 – 39 Fiber: 100 - 499 Satellite: 1 - 4 |
Cable: 40 – 69 Fiber: 500 - 999 Satellite: 5 - 9 |
Cable: 70 – 99 Fiber: 1000 - 1999 Satellite: 10 - 19 |
Cable: ≥ 100 Fiber: ≥ 2000 Satellite: ≥ 20 |
| Data Allowance (GBs) | 10 - 100 | 101 - 1,000 | 1,001 - 3,000 | 3,001 - 6,000 | Unlimited |
| Average Latency | Above 70 | 51 - 70 | 36 - 50 | 21 - 35 | 0 - 20 |
Value for Money
Affordability matters as much as performance. You want to get a good value for what you pay. If the equipment rental fee is included in the monthly price of the plan and the initial installation cost is minimal, that’s a great start. Bundling discounts are the possible cherry on top.
| Starting Price (per month) | ≥ $100 | $75 - $99.99 | $50 - $74.99 | $25.00 - $49.99 | $0 - $24.99 |
| Equipment Lease Fee (per month) | $40 - $30 | $29.99 - $20 | $19.99 - $10 | $9.99 - $0.10 | $0 |
| Setup/Installation Fee (professional inst.) | $200 - $150 | $149.99 - $100 | $99.99 - $50 | $49.99 - $0.10 | $0 |
| Bundle Discounts | $0 | $1 - $30 | $31 - $60 | $61 - $80 | $81 - $100 |
Customer Satisfaction
We consider trusted sources like the American Customer Satisfaction Index (ACSI) to understand how real customers feel about their providers. The voice of people like you is powerful.
| ACSI Rating 2024 | 0 – 20% | 21 – 40% | 41 – 60% | 61 – 80% | 81 – 100% |
Our Data Sources
We ensure complete transparency and honesty – even in our data-sourcing process. Our team of experts uses official documents sent directly by the providers and surveys conducted by reputable agencies.
Provider Offers and Broadband Labels
Our team considers the FCC-mandated Broadband Consumer Labels to update all the pages while also taking into account the official provider offers.
National Surveys
Another prime source of our data is the nationwide surveys conducted by trusted platforms like The American Consumer Satisfaction Index (ACSI).
Why You Can Trust Our Reviews
Transparent We're honest and unbiased in our evaluation
Resourceful We keep our information accurate and up-to-date
Customer-Centric We're driven by real user experiences
Proficient Don't mean to brag but we're experts at what we do
Helping You is Our End Goal
Shopping for the internet should be simple, not stressful.
Our goal is to help you find the best internet options near you, hassle-free. Whether you need supersonic speeds, cheap bundle deals, or additional perks like FREE WiFi hotspots – we've got you covered.
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Frequently Asked Questions
Do we get paid by ISPs?
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BuyInyternetDeals partners with the top Internet Service Providers across America to bring you the best offers. Every time someone purchases an internet plan through us, we may earn a commission. Just to be clear, this does not affect the cost of your internet service.
How often do we update our ratings?
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We update our ratings as often as required. Whenever there’s a noticeable change in statistics, we’re on it to provide you with the latest information.