AT&T Internet – Our Review

AT&T delivers high-speed fiber internet plans in 21 states across the U.S. Read our review of AT&T’s services, pricing, performance, and reputation.

BuyInternetDeals review process is based on our expert’s in-depth and unbiased analysis. Learn more about how we review providers.

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By: Oliver Peck Broadband Boss

By: Zoe Harper Content Strategist/Editor

Last Updated 11 March 2025

AT&T Internet – A Quick Overview

4.4/5

Best Gig Speeds (award)

Call us at:

(855) 573-1435

Brief Brand Description:

AT&T is one of the top fiber internet providers in the U.S. with speeds of up to 5-Gig^ and an expanding network.

Offers:

Speed: 100 Mbps– 5-Gig^

Price: $55 – $245/mo. plus taxes

Connection Type: Fiber

Availability: 21 states

A great choice for:

Gamers
Remote workers
Large families

Bottom Line:

AT&T delivers fast fiber connection—not the cheapest, but highly reliable.

✔ No Robots were involved in the writing of our content. Disclosure: We partner with AT&T as affiliates, meaning we earn a commission when you make a purchase through our links. See how we make money.

Eligible Autopay & Paperless Bill req’d. *
*Price after $10/mo discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. See Details
See Broadband Facts: www.att.com/dapbbfacts
^ Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.

See if AT&T Internet is available in your area

What Makes Up Our AT&T Internet Rating

Our broadband experts have rated AT&T as one of the top internet providers in the country with a 4.4/5 score. This rating reflects their reliable performance, consistent speeds, value for money, and customer satisfaction. After carefully analyzing their services and reviewing customer feedback, we have found AT&T to be a top choice for fiber home internet in the U.S.

AT&T Internet Rating

How We Calculate our ratings

Overall Rating 4.4/5
90%
Connection Performance 5/5
100%
Value for Money 4/5
80%
Customer Care 4/5
80%

Jump to AT&T FAQs

Fresh from Our Experts

AT&T checks all the boxes for a reliable, high-performing internet service. Their fiber plans provide symmetrical speeds with unlimited data, no contracts, and no equipment fees, and their reputation for customer satisfaction is also excellent. While the prices are on the expensive side, considering AT&T’s service quality, it is a top option to consider if available in your area.

4.8/5

By: Oliver Peck Broadband Boss

AT&T offers multi-gig speeds for all types of internet activities, so whatever your needs are, AT&T has got you covered. While their pricing is pretty straightforward with no hidden fees, it’s not the cheapest option. However, if speed and performance are what you’re looking for, AT&T comes highly recommended!

4.9/5

By: Zoe Harper Content Strategist/Editor

AT&T Internet Review Central

Connection Performance

Weightage

40%

Category Score

5/5

Speed Review

AT&T’s fiber internet plans range from 300 Mbps up to an impressive 5-Gig^. With these speeds, you can enjoy all types of online activities on as many devices as you like and still get consistent performance. The best thing about fiber internet is symmetrical upload and download speeds, which means your uploads will be just as fast as your downloads.

Plan	Speed
AT&T Fiber Internet 300	300 Mbps
AT&T Fiber Internet 500	500 Mbps
AT&T Fiber Internet 1000	1 Gbps
AT&T Fiber Internet 2 Gig	2 Gbps
AT&T Fiber Internet 5 Gig	5 Gbps

^ Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.

Data Review

All AT&T Fiber Internet plans come with no data limits and no overage fee, a key benefit for those with heavy internet usage. With so much of our daily tasks happening online, providers offering unlimited data, like AT&T, hold a clear edge over those with data caps and extra charges.

Consistency Review

AT&T offers symmetrical speeds that deliver greater consistency than a cable, DSL, or satellite connection. With latency ranging from 5 ms to 14 ms, your network’s efficiency increases, resulting in faster responsiveness. This combination of consistent speed and low latency means you can enjoy heavy internet activities, like gaming, without any lag.

By: Oliver Peck Broadband Boss

“AT&T delivers fast speeds, unlimited data, and a consistent high-performance connection. That covers all fronts!”

Value for Money

Weightage

40%

Category Score

4/5

Pricing Review

AT&T fiber internet plans start at $55/mo. for 300 Mbps, an affordable option for basic use. The highest plan costs $225/mo. for the 5 Gig option, which is on the expensive side. But considering that with this much speed, you can do all your demanding tasks on multiple devices without a lag, the price is still justified. There are no price increases and there aren’t many additional charges either.

Additional Charges	Cost	How to Avoid?
Data Overage	$0	-
Late Payment	$9.99	Pay on time
Installation	$0 (varies with location)	-
Equipment Purchase	$0	-
Early Contract Termination	$0	-

Bundling Review

AT&T gives you the option to bundle your internet plans with a streaming TV and/or a wireless plan. With AT&T’s streaming partner DIRECTV, you get thousands of on-demand titles and an app to take your entertainment on the go. Moreover, AT&T wireless plans come with unlimited talk and text within the U.S. By bundling these services, you can save money and sort multiple bills conveniently.

Perks Review

With A&T internet plans, you get the All-Fi^TM gateway that seamlessly connects all your devices at home to the latest WiFi-6 technology. You also get 24/7 network security, and the AT&T Smart Home Manager app to control and monitor your internet usage. And for the cherry on top, AT&T does not charge you for internet installation (varies by location). That’s a major saving right there.

By: Oliver Peck Broadband Boss

“AT&T offers decent bundling options and all the perks you could think of. There’s not a single penny charged for anything more than the internet cost (except taxes of course). Sounds like the best you can get!”

Customer Service & Satisfaction

Weightage

20%

Category Score

4/5

Support Options Review

AT&T has 24/7 customer support to help you resolve any technical or network issues. You can contact AT&T customer service through their official phone number, website, the AT&T app, or their social media channels.

Contact Option	Available	Source
Phone		800-288-2020
Live Chat		https://www.att.com/support/
In-Store		https://www.att.com/stores/
App		https://www.att.com/features/myatt-app/

Reputation Review

AT&T is not just good in theory —customers love their reliable service, and it shows in the American Customer Satisfaction Index where A&T scores a whopping 80/100. For two consecutive years, the provider has maintained this top position, excelling in areas like service availability, smooth customer support, and overall customer satisfaction.

Check out what customers are saying about AT&T:

I’ve needed a reliable internet provider for remote work for a long time now. While AT&T is a bit more expensive than my previous provider, the speed I get is totally worth the money.

4/5

Dennis Osgood

I switched from copper internet to AT&T fiber connection after talking to their support. Browsing feels so fast now and videos load up much faster than before.

4.5/5

Roszell Davis

As someone who plays and streams, opting for AT&T's 1 Gig plan has been the best decision I've made. I get stable speeds, low latency without any jitters.

4.5/5

Joel Gallegos

I was one of the first people to sign up for AT&T in my neighborhood. It wasn't reliable for the first month or so. But now I'm getting amazing speeds after talking to their customer support.

3.5/5

Chad Babcock

As a video editor, I appreciate ultrafast internet and no data caps. I was able to get both at a fairly reasonable price. AT&T 2 Gig plan feels too good to be true.

4.5/5

Andre Broxton

AT&T internet is sheer perfection. I've had this connection since 2021. There have been zero slowdowns or outages since then. A bit on the expensive side, but every penny I've spent was totally worth it.

5/5

Larry Carpenter

By: Oliver Peck Broadband Boss

“AT&T tops the customer satisfaction ratings and customers mostly have good things to say about the service. Nothing beats having happy customers, right?”

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Recap: Our Take on AT&T

Buy AT&T if you want

High Gig Speeds: Enjoy symmetrical gig speeds of up to 5 Gbps^ for all online activities across multiple devices.
Unlimited Data: Stream, surf, play, or work as much as you want without worrying about data caps.
Simple & Straightforward Pricing: No price increases, no extra charges—just pay what you signed up for.

Don’t Buy AT&T if you care for

Wide Availability: AT&T fiber is currently available in select locations only, so if you move frequently, it may be unavailable in some areas.
High Pricing: AT&T fiber plans come with a premium price tag, which might not fit everyone’s budget.

^ Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.

Frequently Asked Questions

How many internet plans does the AT&T offer?

Plan Name	Speed	Price	Order
AT&T Fiber Internet 300	300 Mbps	$55/mo. Plus Tax	(855) 573-1435
AT&T Fiber Internet 500	500 Mbps	$65/mo. Plus Tax	(855) 573-1435
AT&T Fiber Internet 1000	1 Gbps	$80/mo. Plus Tax	(855) 573-1435
AT&T Fiber Internet 2 Gig	2 Gbps	$145/mo. Plus Tax	(855) 573-1435
AT&T Fiber Internet 5 Gig	5 Gbps	$245/mo. Plus Tax	(855) 573-1435

Does AT&T offer value for money?

AT&T offers good value for money with their low-tier internet plans, however, their multi-gig plans are on the expensive side. If you need a plan for your home, 300 Mbps or 500 Mbps should be sufficient for almost all types of internet activities and you can stay within your budget as well.

How well does AT&T Internet support online activities?

Activity	Recommended Speed	Internet Supports
Web browsing	5-10 Mbps
Streaming (4K)	25-35 Mbps
Gaming	25-35 Mbps
Remote work	10-50 Mbps
Smart home control	≥25 Mbps (depends on the number of devices)

Does AT&T internet perform consistently in extreme weather or environmental conditions?

Yes, AT&T uses 100% fiber technology, which is the most reliable internet connection type and is not affected by extreme weather conditions.

Does AT&T offer in-home WiFi?

Yes, AT&T internet plans come with the AT&T All-Fi™ which ensures smooth and seamless in-home connectivity.

Does AT&T offer the latest Wi-Fi standard?

Yes, AT&T All-Fi™ connects you to Wi-Fi 6 service, which is the latest Wi-Fi technology.

Does AT&T offer out-of-home WiFi hotspots?

Yes, AT&T offers over 30,000 out-of-home WiFi hotspots to its customers.

Does AT&T offer a security suite with their internet plans?

Yes, AT&T fiber customers get free access to AT&T Active Armor™ security.

Does the AT&T security suite include antivirus protection?

No, AT&T Active Armor℠ does not include antivirus protection but you can get the AT&T AntiVirus Plus for free. You just need to download the program on your device and you’re good to go.

Does the AT&T security suite include parental controls?

Yes, AT&T Active Armor™ includes parental controls.

Are AT&T security suite settings easy to manage through a mobile app?

Yes, AT&T’s security suite can be accessed and managed through the AT&T Active Armor™ mobile app.

Does AT&T provide a modem with internet plans?

Yes, AT&T provides free modems with its fiber internet plans.

Does AT&T allow you to use your modem?

Yes, AT&T allows you to use your modem if it is compatible with their internet speeds.

What internet installation options are offered by AT&T?

AT&T offers free professional installation with all their internet plans, but it may be subject to availability.

How long does AT&T Internet take to be installed and activated?

According to AT&T, it should take 4 to 6 hours to install your equipment and get it running.

Does AT&T require you to sign a contract?

No, AT&T internet plans do not have any contracts; you can switch your service anytime.

Does AT&T charge you an early termination fee?

No, AT&T does not charge you an early termination fee.

Does AT&T offer a price-lock guarantee?

No, AT&T does not offer any price-lock guarantee, however, their prices are straightforward with no unexpected increases.

Does AT&T offer a money-back guarantee?

No, AT&T does not offer a money-back guarantee.

Does AT&T offer a contract buyout to help you switch providers?

Yes, AT&T offers a full contract buyout of your previous provider to help you switch to their network.

Does AT&T help customers to move to a new address?

Yes, AT&T helps its customers set up their internet at a new address within serviceable areas.

How many states does AT&T cover?

AT&T’s fiber and wireless internet services cover 41 states across the United States.

Is AT&T available in urban, suburban or rural areas?

AT&T is majorly available in urban and suburban areas with limited availability in rural areas.

Which connection type does AT&T offer?

AT&T provides fiber internet plans with symmetrical speeds of up to 5-Gig^.
^ Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101.

Is AT&T going to scale fiber internet in the future?

Yes, AT&T currently delivers fiber internet service in 21 states and is constantly expanding its network to reach more areas.

Does AT&T have human customer support?

Yes, AT&T has human customer support available through calls and online chat. You can reach out to their call support at 800-288-2020.

Does ATT offer live chat?

Yes, AT&T offers live chat support to its customers.

Does AT&T have a mobile app for customers?

Yes, AT&T has a mobile app for customers. You can manage your security suite, pay bills, and get support through the app.

How many ways can you pay your AT&T bill?

You can pay your AT&T bill online through their official website, through the AT&T mobile app, via call, mail, or by visiting their physical store.

Does AT&T have any self-help resources available for troubleshooting?

Yes, you can access self-resources on AT&T’s official website.