Xtream Powered by Mediacom Internet- Our Review

Xtream powered by Mediacom offers 99.9% network reliability, solid performance, and various perks. However, there is still room for improvement, particularly when it comes to upload speeds.

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By: Oliver Peck Broadband Boss

By: Zoe Harper Content Strategist/Editor

Last Updated 04 April 2025

Xtream Powered by Mediacom Internet – A Quick Overview

3.5/5

Best Reliable Internet (award)

Call us at:

(855) 573-1435

Brief Brand Description:

Known for its 99.9% reliability and powerful in-home WiFi, Xtream powered by Mediacom is one of the leading midsized cable internet providers in the U.S.

Offers:

Speed: 300 Mbps – 1,000 Mbps

Price: $50* – $65/mo.*

Connection Type: Cable

Availability: 22 states

A great choice for:

Moderate-heavy users
Students
Remote workers

Bottom Line:

While the plan options are limited, Xtream powered by Mediacom ensures consistent performance.

✔ No Robots were involved in the writing of our content. Disclosure: We partner with Mediacom as affiliates, meaning we earn a commission when you make a purchase through our links. See how we make money.

*For 1-2 years plus one-time charges, tax & gov’t fees. Offer Details

See if Xtream Internet is available in your area

What Makes Up Our Xtream Internet Rating

Our experts have rated Xtream powered by Mediacom 3.50 out of 5 score, based on its decent internet performance, value for money, and customer satisfaction. To determine this score, we evaluated the provider based on various set metrics and combined our findings with customer feedback. After in-depth analysis, we found Mediacom to be an overall reliable provider overall, though there is room for improvement in some areas.

Xtream Internet Rating

How We Calculate our ratings

Overall Rating 3.5/5
65%
Connection Performance 3.7/5
75%
Value for Money 3/5
60%
Customer Care 4/5
80%

Jump to Xtream internet FAQs

Fresh From Our Experts

Mediacom is one of the cable internet giants and we appreciate its money-back guarantee, no ETFs, and unlimited data. However, I am personally not a fan of its relatively high starting price. If they are keeping such a premium price tag, they need to further work on their upload speeds to better support today’s generation of remote workers and content creators.

4.1/5

By: Oliver Peck Broadband Boss

Xtream powered by Mediacom offers solid speeds, great performance, and 99.9% reliability. Its availability across 22 states makes it one of the most preferred ISPs. Add in the security suite and in-home WiFi, and you’ve got a strong deal here. The only thing we would like to see a change in is the equipment rental fee—it should either be lower or free, especially considering their already higher price point.

4.6/5

By: Zoe Harper Content Strategist/Editor

Xtream Powered by Mediacom Internet Review Central

Connection Performance

Weightage

40%

Category Score

3.75/5

Speed Review

Xtream powered by Mediacom offers two internet plans with speeds of 300 Mbps and 1000 Mbps, catering to most household requirements. With these speeds, you can enjoy all internet activities like streaming, gaming, and remote work. However, their upload speeds of 20 Mbps and 50 Mbps, respectively may be slower for some users.

Plan	Speed
Internet 300	300 Mbps
Internet 1 Gig	1000 Mbps

Data Review

Xtream Powered by Mediacom offers unlimited data on its internet plans, making it an excellent choice for users who want to maximize their internet usage without worrying about data caps.

Consistency Review

For a cable internet provider, Xtream powered by Mediacom performs well in terms of speeds and latency. For gamers and streamers, latency or ping rate is a key concern. With Xtream Internet plans, the typical latency you get is 20 ms. This aspect can provide you with optimal performance—eliminating potential roadblocks during gaming and streaming sessions.

By: Oliver Peck Broadband Boss

“In my experience, a 20 ms latency is ideal for cable internet. So, if you are a gamer and ping rate is one of your concerns, then rest assured, using Xtream powered by Mediacom Internet is going to be a smooth ride.”

Value for Money

Weightage

40%

Category Score

3/5

Pricing Review

Xtream powered by Mediacom Internet plans start at $50/mo. for 300 Mbps, which, in our opinion is a bit on the higher end compared to some other options in the market. The highest plan price comes up to $65/mo. for 1 Gig speeds. Given such a high speed and the fact that the price stays locked for 2 years, it is safe to say that this plan offers solid value for money. However, there are a few extra charges to keep in mind, such as:

Additional Charges	Cost	How to Avoid?
Data Overage	$10	Subscribe to an unlimited data plan.
Late Payment	Subjected to location	Pay the fees on time.
Installation	$75	Self-installation
Modem Rental	$15	Purchase your own equipment.
Early Contract Termination	$0	-

Bundling Review

Xtream powered by Mediacom allows you to bundle its Internet service with mobile and home phone services. By combining multiple services, you can save up to 30%, which, in our opinion, is a significant benefit. However, Xtream powered by Mediacom doesn’t offer an option to save money when bundling Internet with home phone service.

Perks Review

With every Xtream powered by Mediacom Internet plan, you get WiFi360pro with 1 eero WiFi unit and eero secure at no extra cost. This ensures reliable connectivity and basic security features. And if your residence size is larger, you can always rent out an additional eero device for $6/month and access features like wall-to-wall connectivity, parental controls, protection against malware, and advanced security.

By: Oliver Peck Broadband Boss

“Xtream powered by Mediacom does an excellent job at providing its customers with amazing perks like eero WiFi units, eero secure, and bundling discounts. Considering that all of it can be availed for a fair, transparent price, this does seem like an appealing offer.”

Customer Service & Satisfaction

Weightage

20%

Category Score

4/5

Support Options Review

Xtream powered by Mediacom offers its services around-the-clock – making it easier for customers to resolve their queries timely. The best part? You no longer have to settle for a phone number, if it’s not your cup of tea.

Xtream support is available via live chat, online forum, knowledge database, social media platforms, and of course, phone calls.

Contact Option	Available	Source
Phone		1-855-633-4226
Live Chat		https://support.mediacomcable.com/About/Contact/Interested
Email		Fill out the Email Us form at https://support.mediacomcable.com/About/Contact/Customer
SMS		66554
Online		https://support.mediacomcable.com/About/Contact/Interested
In-Store		https://mediacomcable.com/careers/why-mediacom/area-locations/
App		https://support.mediacomcable.com/answercenter

Reputation Review

Great customer support, average speeds, and occasional performance issues—customers have mostly positive but somewhat mixed reviews about Xtream powered by Mediacom. This can also be seen in its American Customer Satisfaction Index (ACSI) score of 61, which is decent but shows significant room for improvement. To get an even better idea, check out what customers are saying about the provider:

Mediacom doesn't work as well as it advertises, especially during peak hours. I've experienced an average packet loss of 12%, which goes to show that it's a bad internet company.

3.1/5

Keith Partin

The wi-fi keeps disappearing like my ex-wife lately. I never had issues with it for the last year or so, but this month’s been agony. I wish it goes back to how it used to be.

3.5/5

Carl Kramer

As someone who had to switch from fiber to cable, I had a lot of my doubts with Mediacom services. But the services actually surprised me. For a cable internet, I have to say its not half bad.

3.9/5

Kristine Gibbs

I have been liking the speeds a lot lately and the wifi360 pro has quite literally changed the game for me. I’d totally recommend it to others especially if you can’t find a fiber connection in your area, go for Mediacom.

4.2/5

Huong Ford

Ngl the speeds have been a bit down for the past one month but so far, Im impressed with how it has turned out for me. Plus, Mediacom support team is very efficient in getting things done.

4.5/5

Erwin Márquez

I hate data caps like anything. I don’t want my provider to impose any limits on me so I signed up for the 1 Gig plan. frankly, I’ve been enjoying it and it’s not even expensive. So if you are in for unlimited data then go for the 1 Gig plan.

4.8/5

Denise Lang

By: Oliver Peck Broadband Boss

“Xtream powered by Mediacom is a great cable internet provider, however, they might need to keep working on their network’s performance. Additionally, it would also make it one of the most competitive providers if the company improves customer support by ensuring efficient troubleshooting and query resolution.”

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Recap: Our Take on Xtream Powered by Mediacom

Subscribe to Xtream internet if you want

Simplified Pricing: Subscribe to an internet plan with decent speeds and a straightforward price—no data overage fees and basic equipment included.
No Early Termination Fees: Canceling your internet plan at any moment without incurring additional charges seemed like a dream – not anymore! Xtream Internet plans come with no ETFs.
Whole Home WiFi: Take your connection to a whole new level with Xtream powered by Mediacom’s WiFi360 pro.

Don’t Buy Xtream internet if you care for

Additional Charges: Xtream powered by Mediacom places additional charges for data purchase, late payment, activation, and professional installation.
A Soft Cap on Upload Speeds: While you can enjoy unlimited data without extra charges, your upload speeds may be reduced by up to 50% on exceeding 1 TB of upstream usage.

Frequently Asked Questions

How many internet plans does Mediacom offer?

Xtream powered by Mediacom offers two basic internet plans:

Plan Name	Speed	Price	Order
Internet 300	Up to 300 Mbps	$50/mo.* for 1 year	(844) 710-8120
Internet 1 Gig	Up to 1 Gig	$65/mo.* for 2 years	(844) 710-8120

*plus one-time charges, taxes and gov't fees. See Details

Does Xtream powered by Mediacom offer value for money?

Yes, while the starting price is slightly higher, Xtream powered by Mediacom delivers good value with all the basic equipment included, a 2-year price lock on the 1 Gig plan, and up to 30% off with mobile bundling.

How well does Xtream Internet support online activities?

Activity	Recommended Speed	Internet Supports
Web browsing	5-10 Mbps
Streaming (4K)	25-35 Mbps
Gaming	25-35 Mbps
Remote work	10-50 Mbps
Smart home control	≥25 Mbps (depends on the number of devices)

Does Xtream powered by Mediacom internet perform consistently in extreme weather or environmental conditions?

Since Xtream powered by Mediacom is a wired connection, it is less vulnerable to extreme weather or environmental conditions, ensuring consistent performance.

Does Xtream powered by Mediacom offer in-home WiFi?

Yes, Xtream powered by Mediacom includes free WiFi360pro with 1 eero WiFi unit and eero secure at no extra cost with all its plans, ensuring powerful in-home WiFi.

Is the Wi-Fi standard provided by Xtream the latest one?

Yes, the WiFi360pro provided by Xtream is built on the latest Wi-Fi standard, IEEE 802.11.

Does Xtream powered by Mediacom offer out-of-home WiFi hotspots?

Yes, Xtream Hotspots are available nationwide for unlimited use for all Mediacom Internet customers and 30 minutes a month for non-subscribers.

Does Xtream powered by Mediacom offer a security suite with their internet plans?

Yes, all Xtream Internet plans include Total Defense™ Internet Security Suite which provides you with solid protection for up to five personal devices, including Mac Computers, Android Mobiles, Android Tablets, and personal computers.

Does the security suite include antivirus protection?

Are parental controls available?

Yes, Xtream Internet’s Total Defense™ Internet Security Suite also includes parental controls to give you complete peace of mind.

Are the security suite settings easily manageable through a mobile app?

Yes, the Xtream Total Defense™ Internet Security Suite comes with an app that you can easily download and manage from your mobile.

Does Xtream powered by Mediacom give their own modem with plans?

No, Xtream powered by Mediacom Internet plans do not include a modem. However, you can rent out one for a monthly fee of $15 or choose to purchase your own that should be with compatible Mediacom Internet.

Does Mediacom allow you to bring your own modem?

Yes, Mediacom gives you the option to bring your own modem. However, it should be compatible with it in order to be functional.

What are the installation options? Can you do it yourself or professionally?

You can install Mediacom Internet yourself by following a tutorial video since it’s completely free. Or, you can opt for a professional installation for $75 with an activation charge of $20.

Does Mediacom require you to sign a contract?

No, that’s the best part. Xtream powered by Mediacom does not require you to sign any contracts. Hence, you don’t have to worry about any Early Termination Fees.

Does Xtream offer any money-back guarantees?

Yes, Xtream powered by Mediacom offers a 90-day money-back guarantee to all its new customers.

How does Mediacom help you switch to their service? Is there a contract buyout?

While Xtream powered by Mediacom doesn’t offer a contract buyout, if you qualify for their Switch & Save program, you can get $20 off a month of your service for 3 years.

Does Xtream powered by Mediacom let you move with convenience?

Yes, the location process is pretty smooth with Mediacom. If the provider offers its services in the area you are planning to relocate to, then all you will have to do is pay the transfer fee of $49, along with the other related charges.

How many states does Xtream powered by Mediaco cover?

Xtream powered by Mediacom covers 22 states.

Are Mediacom services available in urban, suburban, or rural areas?

Yes, since Xtream powered by Mediacom is a cable internet provider, you will likely find it in urban, suburban, and/or rural areas. However, make sure to call (855) 573-1435 to confirm its availability at your location.

Does Mediacom use cable, fiber, DSL, or satellite?

Mediacom is primarily a cable internet provider delivering services on a fiber-rich backbone.

Is Xtream powered by Mediacom aiming to scale its technology in the future?

Yes. Mediacom’s scalable network is preparing for future advancements, including a 10G platform to deliver multi-gig, symmetrical speeds in the coming years. This revolutionary step will allow its users to seamlessly use the internet with lower latency and faster troubleshooting.

Does Xtream powered by Mediacom have human support?

Yes, Xtream powered by Mediacom offers human support via phone, live chat, and text.

Does Mediacom offer live chat?

Yes, Mediacom offers live chat support around the clock.

How many ways can you pay your Mediacom bill?

You can pay Xtream services’ bill via mail, in person at your nearest Mediacom customer office, online at the official site, or any other payment location.

Are there self-help resources available for troubleshooting from Xtream powered by Mediacom?

Yes, you can go over to Mediacom’s Answer Center to find resources related to your queries.