(844) 727-4918
Xfinity Internet – Our Review
Xfinity offers reliable internet, TV, mobile, and phone services to users across 41 states in the U.S. Read our detailed review of their plans, prices, and performance.
BuyInternetDeals’ review process is based on our expert’s in-depth and unbiased analysis. Learn more about how we review providers.
See Xfinity Ratings View Xfinity Plans
Last Updated 28 April 2025
Xfinity Internet – A Quick Overview
Best Value for Money
(855) 573-1435
Brief Brand Description:
Xfinity is one of the largest cable internet providers in the U.S., recognized for its expansive coverage and consistent service quality.
Offers:
Speed: 300 Mbps – 2 Gig (in select markets)
Price: $55 – $115/mo.
for 5 years
Connection Type: Cable
Availability: 41 states
A great choice for:
Bottom Line:
Though not the lowest-priced, Xfinity’s Internet deals deliver strong reliability at a fair price.
See if Xfinity is available in your area
What Makes Up Our Xfinity Internet Rating
Our broadband experts rate Xfinity 3.88 out of 5, based on our comprehensive evaluation metrics of performance, value for money, perks and benefits, and customer satisfaction. This analysis ranks Xfinity as a fine choice for cable internet users across the U.S.
Fresh from Our Experts
Xfinity offers reliable cable internet with wide coverage across 41 states. One thing worth noticing is its flexible contract options, with customers now able to choose between 1-year or 5-year price guarantees (with the longer term offering exclusive perks). Overall, Xfinity’s hybrid fiber-coaxial network supports strong performance and earns consistently positive customer feedback.
Xfinity is a trusted internet provider offering highspeed plans and great bundle deals. While its upload speeds may fall short compared to those offered by fiber providers, Xfinity remains a strong choice thanks to its consistent performance, wide availability, and excellent customer support.
Xfinity Internet Review Central
Connection Performance
Weightage
40%
Category Score
Speed Review
Xfinity delivers internet over a hybrid fiber-coaxial (HFC) network, balancing broad coverage with improved reliability and performance. Its service tiers range from 300 Mbps to 2 Gig (subject to availability), supporting a variety of residential bandwidth demands.
Check out the range of Xfinity plans:
| Plan | Speed |
|---|---|
| 300 Mbps | 300 Mbps |
| 500 Mbps | 500 Mbps |
| 1 Gig | 1000 Mbps |
| 1.2 / 2 Gig (subject to availability) | 1200 Mbps / 2000 Mbps (varies by location) |
Data Review
All Xfinity Internet plans come with unlimited data, so you can stream, surf, and work without limits.
Consistency Review
A cable internet connection can’t match fiber’s low latency; however, Xfinity’s hybrid fiber-coaxial technology offers a minimum latency of 15.33 ms. This is considered a good ping rate/latency and perfectly supports online activities like multiplayer online gaming, smooth video calling, and seamless streaming.
“Xfinity is a big name in the telecom industry in the U.S., offering cable internet through a hybrid fiber coaxial network. It provides consistent download speeds and unlimited data, though upload speeds are generally lower than those of fiber connections.”
Value for Money
Weightage
40%
Category Score
Pricing Review
Xfinity’s internet plans range from $40/mo. for the entry-level option to $100/mo. for 2 Gig on a 1-year term. With a 5-year price guarantee, those rates become $55/mo. for 300 Mbps and $115/mo. for 2 Gig. While the prices are fair, locking in a long-term plan offers better value. Besides that, there are some additional charges you might want to consider before subscribing.
Xfinity has also launched a new and more affordable prepaid internet option branded as NOW which offers unlimited data, equipment, no contract, and no installation fee. This may be a better option if you’re looking for a long-term service with consistent pricing and more perks.
| Additional Charges | Cost | Reasonable | How to Avoid? |
|---|---|---|---|
| Data Overage | $0 |  |
- |
| Late Payment | $10 | |
Pay on time |
| Installation | $100 |  |
Self-install |
| Equipment Rental | Included within plan price | |
- |
| Early Contract Termination | - | |
- |
Bundling Review
Xfinity allows you to bundle your internet with a TV, Mobile, Home security, and/or Voice plan and enjoy multi-product discounts. With Xfinity TV, you have the option to tailor your entertainment to your needs with multiple customizable plans. All TV plans come with a DVR service and an HD TV box. Voice customers get unlimited local and long-distance calling. Xfinity Mobile gives you Unlimited mobile hotspot data, WiFi PowerBoost, and other features at affordable prices.
Perks Review
Xfinity offers a WiFi Gateway with unlimited data with all its plans. Moreover, like most providers, they offer a $10 discount on Autopay billing, so you can play smart and save. Or, bundle two or more services to get a discounted overall price.
“Xfinity delivers consistent internet performance, but the standout value is in its bundle deals. By combining its services, customers can save up to $60 a month, making it a good option for those looking to cut costs.”
Customer Service & Satisfaction
Weightage
20%
Category Score
Support Options Review
Xfinity customer service is available 24/7 to provide you with instant technical support. With dedicated human support staff, resolving issues or submitting complaints is quick and less frustrating. You can contact Xfinity through the following methods:
| Contact Option | Available | Source |
|---|---|---|
| Phone | |
1-800-934-6489 |
| Live Chat | |
https://www.xfinity.com/support
https://www.xfinity.com/support/contact-us |
| In-Store | |
https://www.xfinity.com/local/store-offers |
| App | |
https://www.xfinity.com/apps |
Reputation Review
Xfinity is one of the most popular telecom companies in the United States. They have built their reputation over the years with a happy clientele, constant expansion, and positive reviews. As per the American Customer Satisfaction Index (ACSI), and J.D Power, Xfinity is among the top providers with a commendable customer satisfaction rate, which is also a reflection of their outstanding reputation.
Check out what customers are saying about Xfinity:
I got such a good price! My previous internet service had me broke FR. I’ve noticed the random outages a few times a week, but Xfinity internet is good otherwise.
Cyril RichardsonI don’t even remember how many internet services I’ve tried and discarded in the last 12 months. Xfinity has made it past 30 days. Speeds aren’t as great as on paper, but tolerable so far.
Sidney FieldsI’m facing packet loss issue while gaming lately. I’m thinking about upgrading my plan, but not sure if it’ll help. I’ve been using Xfinity for a long time and this breaks my heart.
Adrian WillsI subscribed for the Fast Internet + Popular TV Xfinity bundle last month. The internet was fine but some of my favorite TV channels were missing. Customer support wasn’t helpful.
Josh MosleyXfinity deserves infinity (that song by Jaymes Young). I’m seriously so so happy since I ditched my old DSL connection and got the Xfinity Connect More plan. Highly recommended to friends and foes!
Cynthia McKayXfinity internet has powered my home for years. Despite some rough patches, like a broken router (that was replaced in a few days) and slower speed during peak hours, it’s been a good run.
Lucas Dawson
“Xfinity is popular among users for a reason. With good customer ratings and ACSI scores, it is safe to say that Xfinity offers reliability and convenience.”
Recap: Our Take on Xfinity
Buy Xfinity if you want
- Reliable Speeds: Get reliable and consistent speeds of up to 2 Gbps (in select markets) and enjoy all online activities on multiple devices.
- Price Guarantees: Enjoy consistent pricing for up to 5 years with Xfinity’s price guarantee.
- Bundle to Save: Get a discount on internet prices by bundling with a TV and/or phone service.
Don’t Buy Xfinity if you care for
- Cheap Starting Price: Xfinity Internet isn’t as cheap as it used to be. If you aren’t willing to bundle or sign up for the 5-year price guarantee option, the introductory prices may seem a bit on the higher end.
Frequently Asked Questions
Is Xfinity Internet enough for streaming and gaming?
![faq arrow icon]()
With Xfinity Internet speeds up to 2 Gbps (in select markets), you can take your gaming skills to the next level and seamlessly stream in 4K Ultra HD.
How fast is Xfinity Internet?
![faq arrow icon]()
Xfinity Internet offers download speeds up to 2 Gbps (in select markets). However, the availability of the plans and their respective speeds greatly depend on your location.
Is Xfinity the same as Comcast?
![faq arrow icon]()
Comcast is the parent organization that owns Xfinity. Xfinity is a telecom provider that offers Internet, TV, and mobile services to its customers.
Does Xfinity have WiFi hotspots?
![faq arrow icon]()
Yes, Xfinity offers more than 22 million free WiFi hotspots nationwide. This means you can stay connected, even when you’re on the go.
How much is Xfinity after 12 months?
![faq arrow icon]()
Xfinity promotional prices typically last for 12 months (or up to 60 months with select price-lock options). After the promo period, your monthly bill usually increases by $20–$30, depending on your plan, equipment, and location. The exact increase varies, so it’s best to check the Broadband Facts label or confirm with Xfinity for your specific plan.
See Broadband Facts: https://www.xfinity.com/broadband-labels