Fidium Fiber Internet – Our Review
Fidium Fiber delivers highly affordable multi-gig internet plans in 8 states across the U.S. Read our detailed overview of its services, pricing, performance, and reputation.
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See Fidium Fiber Ratings View Fidium Fiber PlansFidium Fiber Internet – A Quick Overview
Brief Brand Description:
Fidium offers reliable and affordable fiber internet plans with symmetrical speeds fit for all types of online activities.
Offers:
Speed:100 Mbps– 2-Gigs
Price: $30 – $95/mo. w/AutoPay & Paperless Bill
Connection Type: Fiber
Availability: 8 states
A great choice for:
Bottom Line:
Symmetrical speeds, no contracts, and free installation—Fidium Fiber checks all the boxes. The only downside: its availability is still limited.
See if Fidium Fiber is available in your area
Fresh from Our Experts
Being a new name in a competitive market is a shaky position to be in, but Fidium has proven its worth in no time. While testing their service, I found highly stable and consistent speeds and a smooth experience even with high-bandwidth activities like gaming and video conferencing. The best thing about Fidium has to be its affordable prices. Only if it were available in a wider area, Fidium would be unbeatable.
I’ve found Fidium to be popular among users with barely any complaints on speed and performance. With a friendly and accessible customer service, Fidium has built a solid foundation early on. Their multi-gig speed plan is priced well compared to other providers, so if you’re on a budget, Fidium is surely one of the easiest choices!
Fidium Fiber Internet Review Central
Connection Performance
Weightage
40%
Category Score
Speed Review
Fidium fiber offers a diverse speed range of 100 Mbps - 2 Gbps. With these speeds, multiple users can enjoy their online activities while expecting consistent connectivity across all devices. Thanks to its fiber connection, Fidium delivers equally fast upload speeds for a smoother and more seamless experience.
| Plan | Speeds |
|---|---|
| Essential | 100 Mbps |
| Advanced | 300 Mbps |
| Supreme | 1 Gbps |
| Futuristic | 2 Gbps |
Data Review
All Fidium Fiber internet plans come with unlimited data and no overage fee, highly favorable for users with heavy internet requirements. If a major part of your work involves being online, having an unlimited data plan keeps you free from the worry of paying extra for exceeding your limit.
Consistency Review
Fidium Fiber delivers fast symmetrical speeds and greater consistency than other connection types like cable, DSL, or satellite. With latency under 8 ms across all plans, you get faster responsiveness and no lag. If you’re a content creator or a professional gamer, Fidium Fiber could be a game-changer for you!
“Fidium Fiber checks almost all the boxes of an ideal provider in terms of speeds, consistency, and data limits. The only thing missing is widespread availability.”
Value for Money
Weightage
40%
Category Score
Pricing Review
Fidium Fiber internet plans start at $30/mo.* for 100 Mbps, and go up to $95/mo.* for 2 Gigs. This price is well within the affordable range. And considering that these plans come with unlimited data, free professional installation, and no early termination fee, Fidium surely offers great value for money to its customers.
| Additional Charges | Cost | Reasonable | How to Avoid? |
|---|---|---|---|
| Data Overage | $0 | - | |
| Late Payment | Variable | - | |
| Installation | $0 | - | |
| Equipment Rental | $10/mo. (optional WiFi gateway) | Use your own equipment | |
| Early Contract Termination | $0 | - |
Bundling Review
Fidium Fiber allows you to bundle your internet with a fiber-backed home phone and save on your total bill. This landline service comes with unlimited local and long-distance calling*, advanced calling features, and a 24-hour battery backup to keep you connected in case of a power outage. While this is the only bundling option included with Fidium, something is always better than nothing, right?
Perks Review
With any Fidium Fiber plan, you get free professional installation and an option to add a WiFi-6 powered gateway for $10/mo. On 1 Gig or 2 Gigs plans, this gateway is included at no extra cost. The smart gateway offers smooth and consistent in-home connectivity, comes with the Fidium AttuneTM WiFi app, and offers features like 24/7 network monitoring and remote issue resolution.
“While Fidium offers good value for money with their budget-friendly internet plans and perks, when compared to other providers in the country, they do lack in bundling variety.”
Customer Service & Satisfaction
Weightage
20%
Category Score
Support Options Review
Fidium Fiber has dedicated customer support to help you resolve any technical issues. You can contact Fidium customer service through their official phone number or access helpful resources on their website for a quick fix.
| Contact Option | Available | Source |
|---|---|---|
| Phone | 1-844-4343486 | |
| Help Center | https://www.fidiumfiber.com/support | |
| In-Store | N/A | |
| App | https://www.fidiumfiber.com/support/getting-started/using-your-fidium-attune-wifi-app |
Reputation Review
As Fidium Fiber is a relatively new provider with a smaller customer base and limited coverage, it lacks extensive national survey data. However, Fidium did win the Gold Globee® for the Best New Service in 2022, which is a good indicator of its successful performance.
Based on online customer feedback forums and our internal customer satisfaction surveys, it is evident that Fidium is popular among its users.
Check out what customers are saying about Fidium:
I live in Maine and its hard to get a fiber connection better than this one. And the prices are very good too. Would definitely recommend it!
Song KungI switched to Fidium fiber after a cable internet connection and I’m loving the fast speeds. Installation took longer than expected but the service is pretty solid.
Jerry E. MillerSwitched to Fidium some while ago and havent had any blip in the service. It has been great for me since I wfh.
Kate SwansonI got Fidium recently for my home. We are just a family of three and its been a good experience, no lags even if i have multiple devices connected.
Janet MonnFidium’s internet is good but their customer service number is a bit hard to reach.
Lily HicksGreat speed.. but i do face a few lags here and there. Will be working just fine and then gone. Beside that its great..
Riley Kent
“Fidium offers call support as well as resourceful self-help articles on their website. However, there is no chat support option, which could probably be more helpful. Most customers are happy, so this front looks clear!”
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Write ReviewRecap: Our Take on Fidium Fiber
Buy Fidium if you want
- High Gig Speeds: Get consistent symmetrical speeds of up to 2 Gigs, suitable for all types of online activities on multiple devices.
- Unlimited Data: Stream, browse, game, and work without worrying about data limits.
- Low-latency Internet: Enjoy a stable connection with a latency under 8 ms.
Don’t buy Fidium if you care for
- Wide Availability: Fidium Fiber is only available in 8 states, so there’s a chance you might not have their services available at your address.
Frequently Asked Questions
How much does Fidium Fiber cost?
Fidium fiber internet plans start at $30/mo., with speeds ranging from 100 Mbps all the way up to 2 Gigs.
Does Fidium Fiber have data caps?
No, Fidium Fiber offers unlimited data with all of its internet plans, so you can surf, stream, play, and do whatever you want without worrying about hitting a data cap.
Can I upgrade my Fidium Fiber plan?
Yes, absolutely! You can upgrade your Fidium Fiber plan anytime, as there are no contracts for any of their plans. Whether you need more bandwidth or want to add a phone service, just call (844) 451-6977.