Verizon Internet – Our Review

Verizon offers reliable fiber and 5G/LTE home internet plans. Read more about their services, pricing, performance, and reputation in our detailed review.

BuyInternetDeals’ review process is based on our expert’s in-depth and unbiased analysis. Learn more about how we review providers.

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By: Oliver Peck Broadband Boss

By: Zoe Harper Content Strategist/Editor

Last Updated 26 March 2025

Verizon Internet – A Quick Overview

4.19/5

Best Consistent Pricing (award)

Call us at:

(855) 573-1435

Brief Brand Description:

Verizon offers 100% fiber-optic network and 5G/LTE home internet services with no hidden fees or surprise price hikes.

Offers:

Speed: 300 Mbps – 2 Gig (Fios)
Up to 300 Mbps (5G)

Price: $35/mo.^* - $94.99/mo.^**

Connection Type: Fiber/5G/LTE

Availability: 9 states (Fios)
50 states (select locations - 5G)

A great choice for:

Gamers
Rural residents
Large families

Bottom Line:

Verizon offers affordable high-speed networks, with Fios and 5G Home Internet as reliable options.

✔ No Robots were involved in the writing of our content. Disclosure: We partner with Verizon as affiliates, meaning we earn a commission when you make a purchase through our links. See how we make money.

*w/ Auto Pay & any Verizon mobile phone plan Discount details here. **w/ Auto Pay & any Verizon mobile phone plan Discount details here.
Fios 2 Gig: Availability varies. 2 Gigabit network connection to your home. Wired and wireless speeds vary due to device limits, multiple users, network & other factors. See verizon.com/yourspeed for more info.
Up to 300 Mbps: Typical 5G speeds of 85 to 250 Mbps

See if Verizon Internet is available in your area

What Makes Up Our Verizon Internet Rating

Our experts have rated Verizon among the top internet providers in the country with a 4.19/5 score. This rating includes an assessment of their connection performance, consistent speeds, value for money, and customer satisfaction. After in-depth research and testing of their services, it is safe to say that Verizon is a great choice for fiber or 5G internet in the U.S.

Verizon Internet rating

How We Calculate our ratings

Overall Rating 4.19/5
84%
Connection Performance 4.67/5
100%
Value for Money 3.80/5
77%
Customer Care 4/5
80%

Jump to Verizon FAQs

Fresh from Our Experts

Verizon has an exceptional 100% fiber network along with affordable 5G and LTE fixed wireless plans. What I consider its biggest flex is the price-lock guarantee because people don’t want surprises when it comes to price increases. While Verizon’s LTE and 5G networks are widely available, its fiber service, Fios, is limited to 9 states. But other than that, it’s a solid option for users requiring speed, flexibility, and perks like discounts on streaming platforms.

4.8/5

By: Oliver Peck Broadband Boss

Verizon offers fiber internet with no data limits, no annual contracts, and top-rated customer service. These qualities alone highlight the provider on our charts. Its fixed wireless options also make it a great choice for rural areas and serve as a no less reliable alternative to fiber, especially if you live near a Verizon 5G tower.

4.9/5

By: Zoe Harper Content Strategist/Editor

Verizon Internet Review Central

Connection Performance

Weightage

40%

Category Score

4.67/5

Speed Review

Verizon offers fiber internet plans ranging from 300 Mbps up to 2 Gigs. With these speeds, you can enjoy intensive online activities on multiple devices with equal uploads and downloads. Apart from fiber internet, Verizon also offers fixed wireless plans supported by 5G and LTE technology, having speeds between 50 Mbps and 300 Mbps.

Connection	Speed
Fiber	300 Mbps – 2 Gig (in select areas)
5G Home Internet	100 Mbps – 300 Mbps (typical speeds of 25 Mbps - 250 Mbps)
LTE Home Internet	50 Mbps (typical speeds of 25 Mbps - 50 Mbps)

Data Review

All Verizon Home Internet plans have no data limits^* for worry-free usage. With only a handful of rural internet options with such an offer, Verizon 5G and LTE plans are a great option for heavy internet users or large families living in remote or rural areas.

*Consumer data usage is subject to the usage restrictions set forth in Verizon's terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.

Consistency Review

Verizon’s 100% fiber connection, known as Fios, gives you near-symmetrical speeds and an average latency of 6 ms-9 ms. In comparison, their fixed wireless plans powered by 5G and LTE networks have slower uploads and downloads and a latency of around 37 ms to 57 ms. So if you need the internet for intensive activity, Verizon Fios would be a clear choice.

By: Oliver Peck Broadband Boss

“Verizon Fios offers a 100% fiber internet connection with multi-gig speeds and no data limit. However, due to limited availability, the fixed wireless plans may be ideal for rural internet users.”

Value for Money

Weightage

40%

Category Score

3.80/5

Pricing Review

Verizon Fios plans start at $34.99/mo. for 300 Mbps, and go up to $94.99/mo. for 2 Gig. Compared to other popular fiber providers, these prices are reasonable even for a multi-gig plan. Verizon’s fixed wireless plans, on the other hand, range between $35/mo. and $60/mo. for 50 Mbps and 300 Mbps speeds respectively, which are also pretty budget-friendly.

Additional Charges	Cost	How to Avoid?
Data Overage	$0	-
Late Payment	Up to $9	Pay on time
Installation	$99	Self-install
Equipment Purchase	$0	-
Early Contract Termination	$0	-

Bundling Review

Verizon gives you the option to bundle select internet plans with a streaming service of your choice at discounted rates. This is a great way to save on your total bill and get two services at an affordable price.

Perks Review

Our favorite perk with all Verizon internet plans is their consistent pricing with a 2-5-year price-lock guarantee^*. Moreover, Verizon Fios plans come with equipment rental, so you don’t have to pay any extra charges, and with select plans, you get a router rental and Whole-Home Wi-Fi** included for seamless connectivity. All these perks, paired with seasonal deals, make Verizon’s offerings worth your while.

*Price guarantee: Price guarantee for 3-5 years, depending on internet plan, for new and existing myHome customers. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotions, plan perk and any other third-party services. **Whole-Home Wi-Fi: Wi-Fi Extender provided during Professional Setup, if recommended after Wi-Fi performance analysis, or shipped upon customer request after setup. May require the purchase of additional Wi-Fi Extenders.

By: Oliver Peck Broadband Boss

“Verizon offers affordable internet with streaming service add-ons and other amazing perks like price-lock guarantees, free equipment, and reward cards. All sounds hard to miss!”

Customer Service & Satisfaction

Weightage

20%

Category Score

4/5

Support Options Review

Verizon customer support is available during service hours from Monday to Saturday, 8 AM – 7 PM ET, and on Sun, 8 AM – 5 PM ET. You can get help with any of your technical or network-related issues via call, through the live chat option, on their app, or by visiting a nearby store.

Contact Option	Available	Source
Phone		800-922-0204
Live Chat		https://www.verizon.com/support/
In-Store		https://www.verizon.com/stores/
App		https://www.verizon.com/business/support/registration-and-user-management/using-my-verizon-app/get-to-know-the-my-fios-app/

Reputation Review

Verizon has an above-average rating on the American Customer Satisfaction Index, which vouches for its credibility and reputation. The company also saw a 3% rise in its ACSI rating last year, showing constant improvement in customer satisfaction.

Check out what customers are saying about Verizon:

Been using Verizon Fios for 6 months now and I love their service. Their support staff is very polite, I only called once to ask about my router settings. Would recommend Verizon for sure!

4.7/5

Damon Tucker

I’m using Verizon 5G home internet. I live alone and have minimal internet usage so their 50 Mbps plan works for me and it's only $35 a month. Mostly need the internet for social media and it works just fine.

4.5/5

Vanya Perks

I need the internet for online gaming mostly, and Verizon’s 2 GBPS plan is working so good at home. Got it installed a year ago, and never had an issue except for a few outages that were timely dealt with.

4.8/5

Nate W.

Called Verizon customer service and I could have cooked a whole dinner in the time they got me waiting. Never had this issue before, my 1000 Mbps plan works just fine. Please work on your support staff!

3.7/5

Regina Bill

I work from home on the weekends and I have recently signed up for Verizon’s fiber internet at home. Thank goodness my Zoom meetings don’t disconnect anymore. Have a few complaints about outages that took a few hours to recover but it's all pretty smooth otherwise.

4.5/5

Nancy R.

I got kids who play online games, stream YouTube and we connect dozens of devices and the internet works all smooth. Happy with Verizon fiber service.

5/5

Sabrina Jones

By: Oliver Peck Broadband Boss

“Verizon has a good customer satisfaction reputation, with multiple channels of support available both via phone and online. That adds another check to our list!”

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Recap: Our Take on Verizon

Buy Verizon if you want

No data limits: Enjoy no data caps with near-symmetrical gig speeds of up to 2.3 Gbps for smooth online activities.
Price-lock Guarantee: Get consistent pricing for up to 5 years and so goodbye to price increases or surprise bills.
Rural Connectivity: Get a reliable internet connection in remote areas with Verizon fixed wireless plans.

Don’t Buy Verizon if you care for

Wide Fiber Availability: Verizon has a limited fiber footprint so if you’re looking for a 100% fiber network, it may not be available widely.

*(in select areas)

Frequently Asked Questions

Is Verizon home internet available at my address?

Verizon Fios is available in 9 states, while 5G Home Internet is offered in select areas across all 50 states. Enter your ZIP code in our search tool to check availability at your address.

What is Verizon Fios?

Verizon Fios is Verizon’s 100% fiber-optic network providing a reliable internet connection to 9 states across the U.S. With speeds up to 2 Gigs, Fios is ideal for intensive online activities.

What is Verizon Whole Home WiFi?

Verizon Whole-Home Wi-Fi boosts your home’s connectivity with Wi-Fi extender(s) that enhance coverage in every corner. It also includes a Wi-Fi Health Check feature in the My Verizon app that optimizes your connection for the best possible performance.