Verizon Internet – Our Review

Verizon offers reliable fiber and 5G/LTE home internet plans in 9 states across the U.S. Read more about their services, pricing, performance, and reputation in our detailed review.

BuyInternetDeals review process is based on our expert’s in-depth and unbiased analysis. Learn more about how we review providers.

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By: Oliver Peck Broadband Boss

By: Zoe Harper Content Strategist/Editor

Last Updated 26 March 2025

Verizon Internet – A Quick Overview

4.19/5

Best Consistent Pricing (award)

Call us at:

(855) 573-1435

Brief Brand Description:

Verizon is among the top fiber and 5G/LTE internet providers in the U.S. with speeds of up to 2 Gigs.

Offers:

Speed: 300 Mbps – 2 Gig¹

Price: $35 – $85/mo.²

Connection Type: Fiber/5G/LTE

Availability: 9 states

A great choice for:

Gamers
Rural residents
Large families

Bottom Line:

Verizon offers affordable high-speed networks, with Fios and 5G Home Internet as reliable options.

✔ No Robots were involved in the writing of our content. Disclosure: We partner with Verizon as affiliates, meaning we earn a commission when you make a purchase through our links. See how we make money.

1. (In select areas)
2. w/ Auto Pay & any Verizon mobile phone plan See Details

See if Verizon Internet is available in your area

What Makes Up Our Verizon Internet Rating

Our experts have rated Verizon among the top internet providers in the country with a 4.19/5 score. This rating includes an assessment of their connection performance, consistent speeds, value for money, and customer satisfaction. After in-depth research and testing of their services, it is safe to say that Verizon is a great choice for fiber or 5G internet in the U.S.

Verizon Internet rating

How We Calculate our ratings

Overall Rating 4.19/5
84%
Connection Performance 4.67/5
100%
Value for Money 3.80/5
77%
Customer Care 4/5
80%

Jump to Verizon FAQs

Fresh from Our Experts

Verizon has an exceptional 100% fiber network along with affordable 5G and LTE fixed wireless plans. What I consider its biggest flex is the price-lock guarantee because people don’t want surprises when it comes to price increases. While Verizon’s LTE and 5G networks are widely available, its fiber service, Fios, is limited to 9 states. But other than that, it’s a solid option for users requiring speed, flexibility, and perks like discounts on streaming platforms.

4.8/5

By: Oliver Peck Broadband Boss

Verizon offers fiber internet with unlimited data, no contracts, and top-rated customer service. These qualities alone highlight the provider on our charts. Its fixed wireless options also make it a great choice for rural areas and serve as a no less reliable alternative to fiber, especially if you live near a Verizon 5G tower.

4.9/5

By: Zoe Harper Content Strategist/Editor

Verizon Internet Review Central

Connection Performance

Weightage

40%

Category Score

4.67/5

Speed Review

Verizon offers fiber internet plans ranging from 300 Mbps up to 2 Gigs. With these speeds, you can enjoy intensive online activities on multiple devices with equal uploads and downloads. Apart from fiber internet, Verizon also offers fixed wireless plans supported by 5G and LTE technology, having speeds between 50 Mbps and 300 Mbps.

Connection	Speed
Fiber	300 Mbps – 2 Gigs (in select areas)
5G Home Internet	100 Mbps – 300 Mbps
LTE Home Internet	50 Mbps

Data Review

All Verizon fiber and fixed wireless Internet plans have unlimited data for worry-free usage. With only a handful of rural internet options with such an offer, Verizon 5G and LTE plans are a great option for heavy internet users or large families living in remote or rural areas.

Consistency Review

Verizon’s 100% fiber connection, known as Fios, gives you symmetrical speeds and an average latency of 6 ms-9 ms. In comparison, their fixed wireless plans powered by 5G and LTE networks have slower uploads and downloads and a latency of around 37 ms to 57 ms. So if you need the internet for intensive activity, Verizon Fios would be a clear choice.

By: Oliver Peck Broadband Boss

“Verizon Fios offers a 100% fiber internet connection with multi-gig speeds and unlimited data. However, due to limited availability, the fixed wireless plans may be ideal for rural internet users.”

Value for Money

Weightage

40%

Category Score

3.80/5

Pricing Review

Verizon Fios plans start at $34.99/mo. for 300 Mbps, and go up to $84.99/mo. for 2 Gigs. Compared to other popular fiber providers, these prices are reasonable even for a multi-gig plan. Verizon’s fixed wireless plans on the other hand range between $35/mo. and $45/mo. for 50 Mbps and 300 Mbps speeds respectively, which are also pretty budget-friendly for a rural internet service.

Additional Charges	Cost	How to Avoid?
Data Overage	$0	-
Late Payment	Up to $9	Pay on time
Installation	$99	Self-install
Equipment Purchase	$0	-
Early Contract Termination	$0	-

Bundling Review

Verizon gives you the option to bundle select internet plans with a streaming service of your choice free of cost for 12 months, and just $10/month after the promotional period ends. This is a great way to save on your total bill and get two services at an affordable price.

Perks Review

Our favorite perk with all Verizon internet plans is their consistent pricing with a 2-4-year price-lock guarantee. Moreover, Verizon Fios plans come with equipment rental, so you don’t have to pay any extra charges, and with select plans, you get a free whole-home router for seamless connectivity. All these perks, paired with seasonal deals, make Verizon’s offerings worth your while.

By: Oliver Peck Broadband Boss

“Verizon offers affordable internet with streaming service add-ons and other amazing perks like price-lock guarantees, free equipment, and reward cards. All sounds hard to miss!”

Customer Service & Satisfaction

Weightage

20%

Category Score

4/5

Support Options Review

Verizon customer support is available during service hours from Monday to Saturday, 8 AM – 7 PM ET, and on Sun, 8 AM – 5 PM ET. You can get help with any of your technical or network-related issues via call, through the live chat option, on their app, or by visiting a nearby store.

Contact Option	Available	Source
Phone		800-922-0204
Live Chat		https://www.verizon.com/support/
In-Store		https://www.verizon.com/stores/
App		https://www.verizon.com/business/support/registration-and-user-management/using-my-verizon-app/get-to-know-the-my-fios-app/

Reputation Review

Verizon has an above-average rating on the American Customer Satisfaction Index, which vouches for its credibility and reputation. The company also saw a 3% rise in its ACSI rating last year, showing constant improvement in customer satisfaction.

Check out what customers are saying about Verizon:

Been using Verizon Fios for 6 months now and I love their service. Their support staff is very polite, I only called once to ask about my router settings. Would recommend Verizon for sure!

4.7/5

Damon Tucker

I’m using Verizon 5G home internet. I live alone and have minimal internet usage so their 50 Mbps plan works for me and it's only $35 a month. Mostly need the internet for social media and it works just fine.

4.5/5

Vanya Perks

I need the internet for online gaming mostly, and Verizon’s 2 GBPS plan is working so good at home. Got it installed a year ago, and never had an issue except for a few outages that were timely dealt with.

4.8/5

Nate W.

Called Verizon customer service and I could have cooked a whole dinner in the time they got me waiting. Never had this issue before, my 1000 Mbps plan works just fine. Please work on your support staff!

3.7/5

Regina Bill

I work from home on the weekends and I have recently signed up for Verizon’s fiber internet at home. Thank goodness my Zoom meetings don’t disconnect anymore. Have a few complaints about outages that took a few hours to recover but it's all pretty smooth otherwise.

4.5/5

Nancy R.

I got kids who play online games, stream YouTube and we connect dozens of devices and the internet works all smooth. Happy with Verizon fiber service.

5/5

Sabrina Jones

By: Oliver Peck Broadband Boss

“Verizon has a good customer satisfaction reputation, with multiple channels of support available both via phone and online. That adds another check to our list!”

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Recap: Our Take on Verizon

Buy Verizon if you want

Unlimited Data: Enjoy unlimited data with symmetrical gig speeds of up to 2 Gbps* for smooth online activities.
Price-lock Guarantee: Get consistent pricing for up to 4 years and so goodbye to price increases or surprise bills.
Rural Connectivity: Get a reliable internet connection in remote areas with Verizon fixed wireless plans.

Don’t Buy Verizon if you care for

Wide Fiber Availability: Verizon has a limited fiber footprint so if you’re looking for a 100% fiber network, it may not be available widely.

*(in select areas)

Frequently Asked Questions

How many internet plans does the VERIZON offer?

Plan Name	Speed	Price	Order
Fios 300	300 Mbps	$34.99/mo. w/ Auto Pay & any Verizon mobile phone plan See Details	(855) 573-1435
Fios 500	500 Mbps	$59.99/mo. w/ Auto Pay & any Verizon mobile phone plan See Details	(855) 573-1435
Fios 1 Gig	1 Gbps	$74.99/mo. w/ Auto Pay & any Verizon mobile phone plan See Details	(855) 573-1435
Fios 2 Gig (in select areas)	2 Gbps	$94.99/mo. w/ Auto Pay & any Verizon mobile phone plan See Details	(855) 573-1435
LTE Home Internet	50 Mbps	$35/mo. w/ Auto Pay & any Verizon mobile phone plan. See Details	(855) 573-1435
LTE Home Plus	50 Mbps	$55/mo. w/ Auto Pay & any Verizon mobile phone plan. See Details	(855) 573-1435
5G Home Internet	100 Mbps	$35/mo. w/ Auto Pay & any Verizon mobile phone plan. See Details	(855) 573-1435
5G Home Plus	300 Mbps	$55/mo. w/ Auto Pay & any Verizon mobile phone plan. See Details	(855) 573-1435

Does Verizon offer value for money?

Yes, Verizon offers value for money with their fiber internet plans that have reasonable prices and up to a 4-year price-lock guarantee; however, their fixed wireless plans may have a higher per-MB price.

How well does VERIZON Internet support online activities?

Activity	Recommended Speed	Internet Supports
Web browsing	5-10 Mbps
Streaming (4K)	25-35 Mbps
Gaming	25-35 Mbps
Remote work	10-50 Mbps
Smart home control	≥25 Mbps (depends on the number of devices)

Does Verizon internet perform consistently in extreme weather or environmental conditions?

Yes, Verizon Fios uses 100% fiber technology, which is the most reliable internet connection and is resistant to weather conditions. Their fixed wireless internet, however, may be affected due to extreme weather.

Does Verizon offer in-home WiFi?

Yes, Verizon internet plans come with a router and whole-home WiFi to ensure seamless connectivity at every corner of your home.

Does VERIZON offer the latest Wi-Fi standard?

Yes, Verizon internet plans come with whole-home WiFi powered by Wi-Fi 6, which is the latest Wi-Fi technology.

Does Verizon offer out-of-home WiFi hotspots?

No, Verizon does not offer out-of-home WiFi with their home internet plans, however, you can get their mobile plans that offer unlimited data for connectivity on the move.

Does Verizon offer a security suite with their internet plans?

Yes, Verizon Internet Security Suites (VISS) offers security solutions to Verizon Internet customers.

Does the Verizon security suite include antivirus protection?

Yes, Verizon's security suite includes anti-virus protection which helps keep your devices safe from viruses, malware, and privacy threats.

Does the Verizon security suite include parental controls?

Yes, Verizon's Internet security suite includes parental controls.

Are Verizon security suite settings easy to manage through a mobile app?

Yes, the Verizon Digital Secure app allows you to manage your security settings with convenience for an additional charge of $10/account on top of your internet plan bill.

Does Verizon provide a modem with internet plans?

Yes, all Verizon internet plans come with a modem and router for in-home connectivity.

Does Verizon allow you to use your modem?

Yes, Verizon allows you to use your modem if it is compatible with their internet speeds.

Verizon offers a professional installation for $99 with all their internet plans; however, you can also self-install your equipment to avoid these extra charges.

How long does VERIZON Internet take to be installed and activated?

According to Verizon, it should take around 4 to 6 hours to install your equipment and get it running.

Does Verizon require you to sign a contract?

No, Verizon internet plans do not have any contracts; you are free to switch your service anytime.

Does Verizon charge you an early termination fee?

No, Verizon does not charge you an early termination fee.

Does Verizon offer a price-lock guarantee?

Yes, Verizon offers a 2-4-year price-lock guarantee for internet customers depending on the plan they choose.

Does Verizon offer a money-back guarantee?

Yes, Verizon plans come with a 30-day money-back guarantee for internet users.

Does Verizon offer a contract buyout to help you switch providers?

Yes, Verizon has a full contract buyout of your previous provider to help you switch to their network.

Does Verizon help customers to move to a new address?

Yes, Verizon helps its customers set up their internet at a new address within serviceable areas.

How many states does Verizon cover?

Verizon offers Fios service in 9 states and 5G/LTE service across multiple locations in the United States. Check their coverage map to see which services are available in your area.

Is Verizon available in urban, suburban or rural areas?

Verizon Fios is majorly available in urban and suburban areas with a fixed wireless option available in rural areas.

Which connection type does Verizon offer?

Verizon offers fiber and fixed wireless internet plans with speeds of up to 2 Gbps.

Is Verizon going to scale fiber internet in the future?

Yes, Verizon currently offers fiber internet in 9 states and is aggressively expanding its network to reach more areas.

Does Verizon have human customer support?

Yes, Verizon has human customer support available through calls and online chat. You can reach out to their call support at 800-922-0204. To order a new service, dial (855) 573-1435.

Does Verizon offer live chat?

Yes, Verizon offers live chat support to its customers on its official website.

Does Verizon have a mobile app for customers?

Yes, Verizon has a mobile app that helps customers manage their security suite, pay bills, and get technical support.

How many ways can you pay your Verizon bill?

You can pay your Verizon bill online through their official website, Verizon mobile app, via call, mail, or by visiting their physical store.

Does Verizon have any self-help resources available for troubleshooting?

Yes, you can access self-help resources on Verizon’s official website.