What type of internet connection does altafiber provide?

altafiber offers fiber internet, delivering superfast connectivity with equal download and upload speeds and unlimited data.

Do customers receive additional equipment when they order Whole Home WiFi?

Yes, altafiber is gracious enough to provide its customers with a high-tech extender that can help you take complete advantage of fiber-fast connection throughout your home.

What is the fee for altafiber wireless gateway?

The monthly fee for altafiber wireless gateway is $11.99, which is separate from the advertised monthly fee. We recommend upgrading to this add-on for a better online experience.

altafiber Internet: Fast Connectivity, Redefined

Level up your digital lifestyle with altafiber Fioptics Internet deals. Get a solid connection, unlimited data, and reliable Whole Home WiFi – without any contracts.

Starting at

^$30/mo.

For 12 months with eBill

(844) 699-1813

Package

Fioptics 600 Mbps Internet

Download Speed

Up to 600 Mbps

Symmetrical speeds

Includes

Unlimited data
100% Fiber Network

Price

^$40/mo

For 12 months with eBill

Shop Now

Good for: Working from home, online video gaming, HD streaming on multiple devices, and more.

Package

Fioptics 1 Gbps Internet

Download Speed

Up to 1 Gbps

Symmetrical speeds

Includes

Unlimited data
100% Fiber Network

Price

^$50/mo

For 24 months with eBill

Shop Now

Good for: Multiplayer gaming, 4K streaming, downloading large files, and more.

Package

Fioptics 2 Gbps Internet

Download Speed

Up to 2 Gbps

Symmetrical speeds

Includes

Unlimited data
100% Fiber Network

Price

^$70/mo

For 36 months with eBill

Shop Now

Good for: 8K streaming, downloading on multiple devices, video conferencing, and more.

altafiber WiFi – Enjoy Fiber-Fast Connectivity

altafiber offers Whole Home WiFi (Fioptics Home) with all Internet plans to help extend WiFi coverage throughout your home. Fioptics Home costs $10/mo. to $20/mo. depending on the plans and the region. However, it comes included at no extra cost with 3 Gbps plans.

All altafiber Internet plans require a wireless gateway to connect to the fiber network. The gateway lease fee is $15/mo., with a free gateway included on select high-speed plans, such as 1 Gbps, 2 Gbps, and 3 Gbps.

altafiber Internet Review by Our Experts

Our experts have conducted in-depth research and testing to review altafiber Internet. After analyzing real-world performance data, customer feedback, and other reliability metrics, we've identified altafiber as a competent provider in the Cincinnati metro area.

altafiber’s Symmetrical Internet Speeds

altafiber offers equally fast upload and download multi-gig speeds, reaching up to 3 Gbps in some areas. With a fully fiber connection, you can expect low latency, high network responsiveness, and a seamless user experience.

altafiber Customer Service – Get a Quick Fix

altafiber customer service is available through multiple channels to solve all your technical or network-related problems. Here is how you can reach out to altafiber:

Call Support

For technical support, call 513-566-4101
For new services, call (844) 699-1813

Chat Support

Initiate a chat with altafiber on their official website.
Text your query to altafiber at 513-301-2093

Self-help Resources

Access helpful resources on all major topics to resolve your issue on your own.

altafiber Coverage and Availability

altafiber is available across three U.S. states: parts of Ohio, Kentucky, and Indiana. Enter your zip code to check the plans and prices available at your address.

altafiber Internet Security – Worry-Free Protection

altafiber has partnered with F-Secure to provide you with state-of-the-art security for all your connected devices. The Internet SafeGuard offers:

Safe browsing
The Internet SafeGuard's browsing protection blocks unsafe websites and malicious IP addresses for best browsing experience.
Parental controls
The smart Family Rules feature protects your children while they stay online by assessing each app or website they visit and blocking any inappropriate content.
Secure online transactions
The Internet SafeGuard makes online banking worry-free by automatically blocking any phishing sites and fake banking sites.
Strong Password management tools
The Password SafeGuard tool lets you securely store and sync all your logins, passwords, and payment info with one master password. It also sends real-time breach alerts and auto-generates strong passwords across devices.

altafiber Internet Add-Ons

Enhance your altafiber Internet plan with these add-ons.

High-Tech Whole Home WiFi Equipment

altafiber Whole Home WiFi, powered by eero, reaches every corner of your home seamlessly.

Effortlessly manage multiple devices at once
Block inappropriate content across all devices
Includes eero Secure for advanced parental controls

altafiber Internet SafeGuard

Award-winning cyber protection keeps your devices secure with just a few taps.

Protect your devices from online threats at all times
Remotely monitor your internet security with the altafiber Internet SafeGuard app
Manage security settings for your entire family

Here’s the Real Deal

Want value for money and solid performance? altafiber gets you both. While its fiber-fast speeds, locked-in price, and wall-to-wall coverage are hard to beat, we do wish it was more widely available.

Want to lock in a deal at the best price?

Shop altafiber with us!

We’ve got you covered,

Frequently Asked Questions

How many internet plans does altafiber offer?

Plan Name	Speed	Price
Fioptics 100	100 Mbps	$30/mo. for 12 months
Fioptics 600	600 Mbps	$40/mo. for 12 months
Fioptics 1 Gbps	1000 Mbps	$50/mo. for 24 months
Fioptics 2 Gbps	2000 Mbps	$70/mo. for 36 months
Fioptics 3 Gbps	3000 Mbps	$100/mo. for 36 months

Does altafiber offer value for money?

Yes, altafiber offers good value for money with internet plans starting at $30/mo.

How well does altafiber Internet support online activities?

Activity	Recommended Speed	Internet Supports
Web browsing	5-10 Mbps
Streaming (4K)	25-35 Mbps
Gaming	25-35 Mbps
Remote work	10-50 Mbps
Smart home control	≥25 Mbps (depends on the number of devices)

Does altafiber perform consistently in extreme weather or environmental conditions?

Yes, Altafiber uses a 100% fiber connection, which is highly reliable and resistant to extreme weather conditions.

Does altafiber offer in-home WiFi?

Yes. altafiber offers Whole Home WiFi (Fioptics Home) with all Internet plans. Pricing varies by speed tier, with free Whole Home WiFi and a free gateway included with 3 Gbps.

Does altafiber offer the latest WiFi standard?

Yes, altafiber offers the latest WiFi 7 technology with their eero Pro 7 router that you can get with the 5 Gig plan.

Does altafiber offer out-of-home WiFi hotspots?

No, altafiber does not have any out-of-home WiFi hotspots.

Does altafiber offer a security suite with its internet plans?

Yes, altafiber offers internet security through the eero Secure, which is included with internet plans at no added cost.

Does the altafiber internet security suite include antivirus protection?

No, eero Secure does not include anti-virus, but altafiber’s Fioptics Bundles included with all plans above 1 Gig offer premium tech support, which includes anti-virus.

Does the altafiber security suite include parental controls?

Yes, altafiber offers parental controls that include content filtering and blocking, along with setting customized profiles for safe browsing.

Are altafiber security suite settings easy to manage through a mobile app?

Yes, you can easily manage all security settings through the eero app.

Does altafiber provide a modem with internet plans?

Yes. altafiber Internet plans require a wireless gateway. The gateway lease is $15/mo, with a free gateway included with 1 Gbps, 2 Gbps, and 3 Gbps. Equipment must be returned if service is canceled.

Does altafiber allow you to use your router?

Yes, altafiber allows you to use your router if it's compatible with the speed you choose.

What internet installation options are offered by altafiber?

altafiber offers professional and self-installation with its internet plans.

How long does it take to install altafiber Internet?

It typically takes around 4 to 6 hours to install your altafiber internet service; however, the exact time may vary based on the availability of a technician and the required infrastructure being in place.

Does altafiber require you to sign a contract?

No, altafiber Internet plans do not have any contracts; you can switch your service anytime.

Does altafiber charge you an early termination fee?

No, altafiber does not charge you an early termination fee.

Does altafiber offer a price-lock guarantee?

Yes, altafiber offers a price-lock guarantee of up to 36 months.

Does altafiber offer a money-back guarantee?

Yes, altafiber offers a 30-day money-back guarantee, where you can get a free trial for the first month at no cost.

Does altafiber offer a contract buyout to help you switch providers?

No, altafiber does not offer a contract buyout.

Does altafiber help customers move to a new address?

Yes, altafiber helps its customers move their internet to a new address within their serviceable area.

How many states does altafiber cover?

altafiber is currently available in three states, including parts of Ohio, Kentucky, and Indiana.

Is altafiber available in urban, suburban or rural areas?

altafiber is mostly available in urban and suburban areas, with limited availability in rural areas.

Which connection type does altafiber offer?

altafiber offers a 100% fiber connection with symmetrical multi-gig speeds.

Is altafiber going to scale fiber internet in the future?

Yes, altafiber is constantly expanding its network to reach more users.

Does altafiber have human customer support?

Yes, altafiber has human customer support available through phone. You can reach out to their call support at 513-566-4101.

Does altafiber offer live chat?

Yes, altafiber offers a live chat feature available on their support page.

Does altafiber have a mobile app for customers?

Yes, My altafiber app is available for customers to get quick support and pay their bills.

How many ways can you pay your altafiber bill?

You can pay your altafiber bill online, through their mobile app, via phone, or at their physical store.

Does altafiber have any self-help resources available for troubleshooting?

Yes, you can access self-help resources on altafiber’s official help center.