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altafiber Broadband – Our Review
altafiber offers 100% fiber connection with symmetrical speeds and unlimited data. Read our detailed review to understand their pros and cons to help you make an informed decision.
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Last Updated 23 September 2025
altafiber Internet – A Quick Overview
Best Performance
(855) 573-1435
Brief Brand Description:
altafiber is a popular regional internet provider with reliable fiber internet plans that offer symmetrical multi-gig speeds.
Offers:
Speed: 400 Mbps– 3-Gig
Price: $40/mo.1 – $100/mo.2
Connection Type: Fiber
Availability: 3 states
A great choice for:
Bottom Line:
Although not widely available, altafiber is popular among users for its local support, favorable terms like unlimited data, and value-rich add-ons.
See Terms & Conditions. 2. For 60 months with eBill
See Terms & Conditions.
See if altafiber is available in your area
What Makes Up Our altafiber Internet Rating
Our reviewers have rated altafiber as a reliable fiber provider in Ohio, Kentucky, and Indiana, with a 4/5 score. This rating reflects its reliable performance, consistent symmetrical speeds, value for money, and customer satisfaction. After testing its service and merging customer feedback, our reviewers believe that altafiber is a good option for users with a high-speed requirement.
Fresh from Our Experts
altafiber offers contract-free internet plans with unlimited data and discounts on bundling services. On the downside, their internet equipment is not included with the plan, and you will have to pay an additional monthly fee for the WiFi or get their fioptics bundle for plans below 1 Gig. However, considering that their service is 100% fiber, altafiber stands out as a strong choice in areas where it’s available.
If you’re looking for a fiber internet provider that can support your extensive internet requirements, altafiber should definitely be on your list. Its powerful WiFi, value-rich add-ons, and premium tech keep your worries away. We love that all plans above 1 Gig include a WiFi gateway, whole-home WiFi, and Fioptics Care at no added cost, making it a great deal to grab!
altafiber Internet Review Central
Connection Performance
Weightage
40%
Category Score
Speed Review
altafiber Internet plans offer speeds ranging from 400 Mbps up to 3 Gbps. These speeds are sufficient for all types of online activities, including professional gaming, HD streaming, remote work, and more. Their complete fiber connection delivers consistent symmetrical speeds with low latency and minimal slowdowns.
| Plan | Speeds |
|---|---|
| Fioptics 400 | 400 Mbps |
| Fioptics 600 | 600 Mbps |
| Fioptics 1 Gig | 1000 Mbps |
| Fioptics 3 Gig | 3000 Mbps |
Data Review
All altafiber Internet plans come with unlimited data, ideal for multi-user homes or extensive online activity. Whether you need the internet for tasks like live gaming, working from home, content creation, or HD 4K streaming, you can stay connected without worrying about overage fees or throttling.
Consistency Review
altafiber delivers symmetrical fiber internet, which offers better reliability compared to other connection types like DSL or satellite. With an ultra-low latency of 10.65 ms for smooth online activities like gaming, uploading heavy files, and video calling.
“altafiber’s 100% fiber connection is flawless. You get equally fast upload and download speeds, low-latency for lag-free online activity, and unlimited data for worry-free usage.”
Value for Money
Weightage
40%
Category Score
Pricing Review
altafiber internet plans range between $40/mo.1 for 400 Mbps, and go up to $100/mo.2 for 3 Gbps. This price range, when compared to other fiber providers, may be a little higher, but considering perks like unlimited data, no early termination fees, and no contract, it is a solid deal. However, plans below 1 Gig require a $11.99/mo. rental fee for the WiFi gateway, which may add to your overall bill.
See Terms & Conditions. 2. For 60 months with eBill
See Terms & Conditions.
| Additional Charges | Cost | Reasonable | How to Avoid? |
|---|---|---|---|
| Data Overage | $0 |  |
- |
| Late Payment | N/A | |
- |
| Installation | Call for pricing | |
Self-install |
| Equipment fee | $11.99 (below 1 Gigs plans only) | |
Use your own equipment |
| Early Contract Termination | $0 | |
- |
Bundling Review
altafiber gives you the option to bundle your home internet with a TV and phone service and unlock discounts. With a variety of TV plans offering all your favorite channels, and a home phone that includes advanced calling features, you can conveniently sort all your home network needs under a single bill.
Perks Review
altafiber offers a Fioptics Home bundle, which is included with all plans above 1 Gig at no additional cost. The Fioptics Bundle includes a WiFi gateway, Whole Home WiFi, security controls through an app, premium tech support, and Fioptics care for quick equipment fixes. Users on plans below 1 Gig can add this bundle for $25/mo. for 12 months.
“altafiber offers favorable terms with prices that are a little above the market; however, with perks like WiFi gateway, Whole Home WiFi, security features, tech support, and bundling discounts, it seems like a fair deal!”
Customer Service & Satisfaction
Weightage
20%
Category Score
Support Options Review
altafiber offers convenient channels for quick support, including:
| Contact Option | Available | Source |
|---|---|---|
| Phone |
|
513-566-4101 |
| Help Center |
|
https://www.altafiber.com/help-center |
| In-Store |
|
https://www.altafiber.com/storelocator |
| App |
|
https://www.altafiber.com/support/my-altafiber-app |
Reputation Review
altafiber, despite being a small internet service provider with availability in only three states, has 300,000+ happy customers. With a dedicated local support staff, timely resolution of technical issues, and a smooth customer service process, altafiber has maintained a positive reputation.
Check out what customers are saying about altafiber:
I switched to altafiber 6 months ago and have had a pretty smooth experience ever since. The speed is very fast, I don’t have to face any lags so I’m happy!
Hannah SmithI’m enrolled in a distant learning program with my college, and altafiber internet has had my back through thick and thin. Would def recommend it.
Savannah J.Been using this internet for the last 2 years, their WiFi is awesome as I have a large home. Keeps all my family connected and the speeds are always stable.
Eva RossI share an apartment with 2 more people and we play DOTA on the weekends. Connection is mostly solid but been facing a few speed drops since the last few months. Customer rep says its gotta get fixed after maintenance so counting on it.
Dennis MileGreat service. I recommend it to people who stream live TV as myself. Works smooth!
Robert DeanJust got off the call, your reps helped me pick a plan after asking a few questions. The process was quick and friendly. Thanks!
Priya Singh
“altafiber has a good reputation and happy customers. Their customer support is easily accessible, quick, and efficient. Solid front established here!”
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Write ReviewRecap: Our Take on Altafiber
Buy altafiber if you want
- Multi-gig Speeds: altafiber offers reliable multi-gig speeds with a fully fiber connection suitable for all types of online activities.
- Unlimited Data: Enjoy all your favorite online activities without worrying about data caps or overage charges.
- Low-lag Connection: Get a stable connection with low latency for near-zero lags during heavy-duty usage.
Don’t buy altafiber if you want to avoid
- Price Hikes: altafiber plans come with a price lock for a limited time (24 to 60 months), but after that, customers can expect the monthly cost to rise.
Frequently Asked Questions
What type of internet connection does altafiber provide?
![faq arrow icon]()
altafiber offers fiber internet, delivering superfast connectivity with equal download and upload speeds and unlimited data.
Do customers receive additional equipment when they order Whole Home WiFi?
![faq arrow icon]()
Yes, altafiber is gracious enough to provide its customers with a high-tech extender that can help you take complete advantage of fiber-fast connection throughout your home.
What is the fee for altafiber wireless gateway?
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The monthly fee for altafiber wireless gateway is $11.99, which is separate from the advertised monthly fee. We recommend upgrading to this add-on for a better online experience.