Get a Dedicated Fiber Network with Smithville Feels Like Home

Enjoy fiber-fast speeds, unlimited data, and enhanced security for a completely connected home with Smithville.

starting at

^$74.99/mo.

(844) 670-9148

Smithville Internet Plans and Prices

Package

Fiber Internet

Download Speed

Up to 1000 Mbps*

Includes

Unlimited data
24/7 Customer support

Price

Shop Now

Good for: Streaming, social media, online gaming, and more.

*Best Speed Available: Up to 300Mbps download/300Mbps upload or 1Gbps download/1Gbps upload depending on service area.

Upgrade Your Connection with Smithville Wi-Fi+ & Porch Protection

Smithville Wi-Fi+ provides whole-home coverage up to With the optional Extended Outdoor Wi-Fi Coverage add-on, connect your porch cameras and AI-powered doorbells for a complete smart home experience. Both Wi-Fi+ and Wi-Fi+ & Porch Protection plans include Smithville Wi-Fi Command IQ app, which offers enhanced parental controls, proactive network security, and easy of your Wi-Fi network.

Our Experts’ Evaluation of Smithville Internet

Our Broadband specialists, Oliver Peck and Zoe Harper, have rated Smithville as a reliable internet option based on its fiber-fast symmetrical connectivity, whole-home coverage, extended outdoor coverage, and perks like unlimited data.

Read the full expert review of Smithville, including price comparisons, real customer ratings, and a complete breakdown of features.

Upgrade Your Connection with Smithville Wi-Fi+ & Porch Protection

Get more control and tighten up your security with these well-rounded plans from Smithville:

Wi-Fi+

Includes Smithville’s Fast Fiber Internet, plus:

Starting at

^$84.99/mo

Professional installation
Fully supported Wi-Fi app
Network security via ProtectIQ
Enhanced Parental Controls
24/7 Wi-Fi management

(844) 670-9148

Wi-Fi+ & Porch Protection

Comes with all Wi-Fi+ features, plus:

Starting at

^$99.99/mo

Arlo Video Doorbell
Arlo Secure subscription (3 cameras)
Professional Arlo camera installation*
Arlo camera Wi-Fi optimization*

(844) 670-9148

*Arlo camera installation and Wi-Fi optimization of Arlo cameras purchased from Smithville.

Connect with Smithville Customer Service

You can contact Smithville customer support through multiple channels for a quick fix to any technical or network issues. Choose the most convenient way to get in touch with Smithville:

Call Support

For technical support, call (866) 470-2583
For new orders, call (844) 670-9148

Chat Support

Initiate a chat with Smithville customer service to get instant support.

Self-help Resources

Access Smithville’s library of helpful resources regarding internet, security, and voice services.

Smithville Coverage and Availability

Smithville is currently available to users in Indiana. You can enter your zip code below to check if Smithville is available at your address.

Here’s Our Take

We love Smithville for its family-focused internet approach with added layers of security and control. However, their limited availability is something we hope they’ll improve soon.
Looking for a secure internet connection for your family?

Shop Smithville with us!

Always here to help,

Frequently Asked Questions

Does Smithville offer value for money?

Smithville offers internet plans starting at $74.99/month. with speeds of up to 1 Gbps. While you get unlimited data included, if you add the whole home Wi-Fi, the plan may become slightly costly. However, considering that Smithville is 100% fiber, the service is definitely good value for money.

How well does Smithville Internet support online activities?

Activity	Recommended Speed	Internet Supports
Web browsing	5-10 Mbps
Streaming (4K)	25-35 Mbps
Gaming	25-35 Mbps
Remote work	10-50 Mbps
Smart home control	≥25 Mbps (depends on the number of devices)

Does Smithville perform consistently in extreme weather or environmental conditions?

Yes, Smithville uses 100% fiber technology, which is the most reliable internet connection type. Fiber internet is known to perform well in extreme weather conditions and provide consistent speeds.

Does Smithville offer in-home Wi-Fi?

Yes, Smithville offers a Wi-Fi 6 gateway and app for smooth in-home connectivity that you can add to your Internet plan for $10/mo.

Does Smithville offer the latest Wi-Fi standard?

Yes, Smithville offers the latest Wi-Fi 6 technology that delivers faster speeds and whole-home connectivity for a smooth a secure connection.

Does Smithville offer out-of-home Wi-Fi hotspots?

No, Smithville does not have any out-of-home Wi-Fi hotspots.

Does Smithville offer a security suite with its internet plans?

Yes, Smithville offers the Proactive Network Security powered by ProtectIQ, included in the Wi-Fi+ plan, that keeps all your connected devices secured.

Does the Smithville security suite include antivirus protection?

Yes, ProtectIQ by Smithville includes antivirus software along with malware and cyberattack protection.

Does the Smithville security suite include parental controls?

Yes, Smithville offers parental controls that you can access through the CommandIQ app.

Are Smithville security suite settings easy to manage through a mobile app?

Yes, you can easily manage all security settings through the CommandIQ app.

Does Smithville provide a router with its internet plans?

Yes, Smithville provides you the option to add a Wi-Fi 6 router with its Wi-Fi+ plan. However, you can also choose to use your own equipment.

Does Smithville allow you to use your router?

Yes, Smithville allows you to use your router.

What internet installation options are offered by Smithville?

Smithville offers professional and self-installation with all its internet plans. Professional installation is optional and is a charge of $125.

How long does Smithville Internet take to be installed and activated?

It takes only 1 to 2 hours for your Smithville internet to be installed and activated.

Does Smithville with a term contract?

No, Smithville internet plans do not have contracts.

Does Smithville charge you an early termination fee?

Yes, Smithville charges you an early termination fee for the remainder of your contract, which means that if you cancel your service before your contract ends, you'll owe a fee equal to the value of the remaining months.

Does Smithville offer a price-lock guarantee?

No, Smithville does not offer a standard price-lock guarantee.

Does Smithville offer a money-back guarantee?

No, Smithville does not offer a money-back guarantee.

Does Smithville offer a contract buyout to help you switch providers?

No, Smithville does not offer a contract buyout currently.

Does Smithville help customers move to a new address?

Yes, Smithville offers help in setting up its internet at a new address upon request. You can email and discuss your move with their support staff.

How many states does Smithville cover?

Smithville currently only offers services in Indiana.

Is Smithville available in urban, suburban, or rural areas?

Smithville is mainly available in urban areas.

Which connection type does Smithville offer?

Smithville provides a 100% fiber internet connection with symmetrical speeds of up to 1 Gig.

Is Smithville going to scale fiber internet in the future?

Yes, Smithville is constantly expanding its network to reach more areas.

Does Smithville have human customer support?

Yes, Smithville has human customer support available through phone. You can reach out to their call support at 866-470-2583.

Does Smithville offer live chat?

Yes, Smithville offers a live chat feature on its official website.

Does Smithville have a mobile app for customers?

Yes, Smithville’s CommandIQ Wi-Fi app is available to customers for easy network management and privacy controls.

How many ways can you pay your Smithville bill?

You can pay your Smithville bill by enrolling in autopay, online through the Smithville CommandIQ Wi-Fi app, via phone, or by mail.

Does Smithville have any self-help resources available for troubleshooting?

Yes, you can access self-help resources on Smithville’s official website.