(844) 670-9148
Smithville Internet – Our Review
Smithville delivers a 100% fiber internet in Indiana. Read our detailed overview of their pricing, performance, customer feedback, and reputation.
BuyInternetDeals review process is based on our experts’ in-depth and unbiased analysis. Learn more about how we review providers.
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Last Updated 27 October 2025
Smithville Internet – A Quick Overview
Best Network Consistency
(855) 573-1435
Brief Brand Description:
Smithville offers fiber internet with advanced Wi-Fi security and reliable customer service in all of Indiana.
Offers:
Speed: Up to 1000 Mbps
Price: Starting at $74.99/mo.
Connection Type: Fiber
Availability: Indiana
A great choice for:
Bottom Line:
Smithville Internet comes with unlimited data and symmetrical speeds, with premium Wi-Fi and smart security features as a great value addition. However, it has limited availability.
See if Smithville is available in your area
What Makes Up Our Smithville Internet Rating
Our expert reviewers have tested and rated Smithville's internet as a reliable fiber provider in Indiana with a 3.58/5 score. This rating includes their internet performance, value for money, and customer satisfaction. After comprehensive testing and analysis of their service along with customer feedback, we recommend Smithville for large homes, multiple users, and high-speed users.
Fresh from Our Experts
Smithville’s 100% fiber internet is reliable and offers fast symmetrical speeds with unlimited data. That covers all essential requirements for intensive online activities for multiple users. The only drawback is its limited availability. But for users in Indiana, Smithville is a top-performing regional ISP.
I really like Smithville’s simple pricing, low-latency network, and the option to add on a powerful Wi-Fi and home security. You’ll be paying a little more for the add-ons, but considering the value, it’s definitely worth it.
Smithville Internet Review Central
Connection Performance
Weightage
40%
Category Score
Speed Review
Smithville offers symmetrical speed of up to 1000 Mbps*. Its 100% fiber network delivers consistently fast speeds, which ensure a smooth and seamless online experience, ideal for browsing, streaming, video conferencing, gaming, and more.
Data Review
Smithville Internet plans come with unlimited data and no overage fee, which is ideal for large families and heavy internet users. If you need the internet for intensive online activities like remote work, HD streaming, and uploading large files, having unlimited data is crucial, so you don’t have to worry about any surprise charges.
Consistency Review
Smithville delivers symmetrical speeds of up to 1000 Mbps with better network consistency and responsiveness compared to other connection types like cable, DSL, or satellite. Smithville Internet plans offer a latency of 25 ms, ensuring reduced lag and faster data transmission so you can enjoy smooth video calling, faster uploads, and high-performance gaming.
“Smithville offers speeds of up to 1 Gig, which is sufficient to support all types of online activities. Powered by their unlimited data and 100% fiber network, Smithville is a great option, although we feel their latency could be improved when compared to other fiber providers.”
Value for Money
Weightage
40%
Category Score
Pricing Review
Smithville Internet plan costs $74.99/mo. and offers speeds of up to 1 Gig. This price is market-competitive, considering that you get unlimited data. However, you will have to pay another $10/mo. for the Wi-Fi+ service, which may increase your overall bill.
| Additional Charges | Cost | Reasonable | How to Avoid? |
|---|---|---|---|
| Data Overage | $0 |  |
- |
| Late Payment | - | |
- |
| Installation | $125 (Optional) | |
- |
| Early Contract Termination | Remainder of contract term^ | |
- |
Bundling Review
Smithville allows you to bundle its fiber internet with a home phone plan that comes with unlimited nationwide calling and advanced calling features at a minimal price. TV bundles, brought through a partnership with MyBundle, include the option to choose between Dish or Sling TV based on your family’s preferences. The prices for these bundles vary by location, so you’ll have to enter your zip code or call to inquire.
Perks Review
Smithville internet plans come with the Wi-Fi Command IQ app, for security and privacy features that put you in control of your home network with ease. Their Wi-Fi+ plan offers extended coverage through its high-performance Wi-Fi 6 router, 24/7 support, and proactive network security.
“Smithville’s internet plans have an affordable starting price; however, everything you add comes with a price, including the Wi-Fi. Although their value-added features are worth the bills, if you’re on a budget, you might have to rethink.”
Customer Service & Satisfaction
Weightage
20%
Category Score
Support Options Review
Smithville has quick and convenient customer support available 24/7 to help you resolve any technical issues. You can contact them through their official phone number or get a quick fix through their pool of helpful resources.
| Contact Option | Available | Source |
|---|---|---|
| Phone | |
866-470-2583 |
| Help Center | |
https://www.smithville.com/support/account/ |
| App | |
For Android users:
https://play.google.com/store/apps/details?id=com.smithville.smarthome&hl=en_US&pli=1 For iOS users: https://apps.apple.com/us/app/smithville-commandiq/id1634751804 |
Reputation Review
Smithville is only available in Indiana, so it’s a considerably smaller internet provider; hence, there is very little data in terms of national surveys. However, according to the responses from online customer feedback and satisfaction surveys, Smithville is popular among its users.
Check out what customers are saying about Smithville:
Being a remote worker I need stable connectivity 24/7 and Smithville has never once let me down. Would highly recommend.
Kalisha JacksonAs an immigrant I was initially confused which service to choose but took a friends word for Smithville. Best decision I ever made. Their customer service had me up and running in no time.
Hector FernandezI game online a lot, and I love the speed they provide. I’ve never faced an issue plus their unlimited data allows me to game freely.
Hanson ReeseTheir fiber internet speeds and prices are quite satisfying. However, the technicians charge quite a lot if the problem is with your equipment instead of theirs..
James ColemanTheir customer service is great at quickly resolving issues. I had an outage once that caused connectivity issues. Their rep was at our door the next day and resolved the problem swiftly.
Milo GiovanniGreat customer service, helped me assess my needs through a call, quickly activated the setup and equipped my business for success.
Shahid Naveed
“Smithville’s friendly customer support and 24/7 availability have built a strong reputation among its users.”
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Write ReviewRecap: Our Take on Smithville Fiber
Buy Smithville Fiber if you want
- Symmetrical Speeds: Get symmetrical speeds of up to 1 Gig, sufficient for all types of online activities for multiple users.
- Unlimited Data: Surf, stream, and play on as many devices without worrying about any data caps.
- 24/7 Customer Support: Get instant help with any technical or network-related issues anytime.
Don’t buy Smithville Fiber if you need
- Multi-gig Speeds: Smithville only offers speeds of up to 1 Gig, so if you require multi-gig speeds, you may have to look for another provider.
Frequently Asked Questions
Does Smithville offer TV and mobile services?
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Yes, Smithville offers streaming TV and voice services to its internet customers. You can get non-stop entertainment with one of their streaming partners and unlock unlimited local and long-distance calling with their voice plans. To get more information on Smithville bundles, call (844) 670-9148
How fast is Smithville internet?
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Smithville’s fiber internet plan offers a symmetrical upload download speed of up to 1000 Mbps, ideal for families with heavy internet usage.
What is the Smithville Wi-Fi+ plan?
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Smithville allows you the option to upgrade your fiber internet plan with a Wi-Fi+ add-on that comes with an advanced WiFi 6 modem and the Smithville WiFi app that puts you in control of your home network. You can add Wi-Fi+ to your plan for just $10/mo